Data protection is a matter of trust and your trust is in our interest. To give you a safe feeling when visiting our website, we strictly adhere to the laws and regulations when processing your personal data and we inform you about our data registration and use. In the following data protection declaration you can read which of your data is registered on our website, how we process and use this data and who you can contact if you have any questions.

View, adjust or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. If you would like to exercise your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to info@chunclothing.nl. To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. CHUN will respond to your request as quickly as possible, but in any case within four weeks.

Customer account

We create a customer account for every customer who registers with us via the "create account" function, i.e. direct access to his file data stored with us through password-protected access. Here you can view information about your closed, open and recently sent orders or manage your personal data and the newsletter.

Create customer account

The following information must be provided when registering for a customer account (mandatory information):

- Your email address

- Your password

- Consent to credit check and data protection provisions

You only need to indicate your billing and delivery address when you place an order. We need your correct name, address and payment details for your order. We need your e-mail address so that we can confirm receipt and shipment of your order and in general to communicate with you. We also use your e-mail address for your identification (as a login name) when you log in to your customer account.

Customer account

We create a customer account for every customer who registers with us via the "create account" function, i.e. direct access to his file data stored with us through password-protected access. Here you can view information about your closed, open and recently sent orders or manage your personal data and the newsletter.

How long we keep personal data

• Account (7 years, tax authorities)
• Payments (7 years, tax authorities)

Sharing personal data with third parties

The information is not shared with third parties, with the exception of web applications that we use for our online store. This data will only be used for the purpose of the relevant application and will not be further distributed. Furthermore, in some cases the information can be shared internally.

We never sell your data to third parties.

Personal data that we process

CHUN processes your personal data because you use our services and/or because you provide it to us yourself. Below you will find an overview of the personal data we process:

• First and last name
• Date of birth
• Address data
• phone number
• E-mail address
• IP address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
• Location data
• Information about your activities on our website
• Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
• Internet browser and device type
• Bank account number

Cookies

We collect data for research to gain a better understanding of our visitors, so that we can tailor our services accordingly. 
This website uses “cookies” (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to (webshop)'s own secure servers or those of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services relating to website activity and internet usage.

What are cookies

A cookie, also known as a web cookie, browser cookie, or HTTP cookie, is a piece of information sent from a website and stored on a user's hard drive while browsing a website, which tracks the user's movements. follows on this website. When the user surfs to the relevant page again, the data stored in a cookie can be retrieved by this website to inform it of this user's previous activity.

How are cookies used at CHUN?

CHUN believes it is important to continuously improve the website to make it as easy as possible for you as a user to shop with us and to meet all your wishes and interests. For example, CHUN ensures that when you add something to your shopping cart and want to look further, that product actually remains in your shopping cart. You also don't want to have to log in again every time you view a new page. Cookies enable CHUN to provide the user with these conveniences.

Furthermore, cookies are used for marketing purposes, so that we can provide you with the most relevant content and not bother you with content that does not interest you, but also to fulfill our obligations regarding the purchasing process of our customers.